Improve Customer Satisfaction With Patient Discharge Instruction Software

Deliver clear, secure discharge instructions directly to the patient’s phone so staff spend less time explaining, printing, and re-explaining. Patients leave confident about next steps.

  • Free up your staff and phones after the visit
  • Ensure patients actually understand and follow next steps
  • Speed up checkout and keep patients moving
  • Eliminate printing costs and manual paperwork
  • Deliver a more modern, patient-friendly experience

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Free Up Your Staff and Phones After the Visit

Post-visit confusion is one of the biggest drivers of inbound calls, repeat explanations, and staff frustration.

Reduce follow-up calls for clarification by sending clear, written discharge instructions patients can revisit anytime

Eliminate repetitive verbal explanations by delivering consistent guidance automatically after the visit

Give patients confidence in their next steps, so they don’t need to call back for reassurance

  • Improve compliance with at-home care plans by giving patients easy access to instructions on their phone, using patient discharge instruction software

  • Reduce missed care steps and prevent avoidable issues by reinforcing guidance in a format patients can reference anytime

  • Support better outcomes across visits by extending care beyond the appointment

Ensure Patients Actually Understand and Follow Next Steps

When instructions are rushed, verbal, or handed over on paper, adherence drops and outcomes suffer.

Reduce Follow-Up Calls & Speed Up Checkout
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Speed Up Checkout and Keep Patients Moving

Printing, reviewing, and explaining discharge paperwork slows down the end of the visit and creates bottlenecks at the front desk.

Shorten Checkout Time

Eliminate the need to wait for discharge packets to print and even send discharge instructions after your patients leave the clinic

Reduce Waiting Room Congestion

Let patients leave as soon as the visit is complete

Help Staff Stay Focused on Patients

Automate post-visit instructions, so you and your team can stay focused on the patient, not paperwork

Reduce Paperwork While Delivering a More Modern Patient Experience

Save Costs & Improve Your Customer Experience

Paper discharge instructions are costly to manage and no longer align with how patients expect to receive information after a visit.

Eliminate printing and supply costs

Deliver discharge instructions digitally instead of on paper

Standardize post-visit guidance

Ensure every patient receives clear, consistent instructions without manual processes

Meet modern patient expectations

Use secure, mobile-friendly patient discharge instruction software

Request a Demo

Find out how Care Agent Digital Discharge can help you reduce follow-up calls speed up the check out process and improve customer satisfaction

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