Run a More Efficient, Patient-Centered Primary Care Practice With Less Staff Burden Using Direct Primary Care Software
Primary care clinics face constant pressure to do more with less—more patients, more communication, more follow-up, and more financial complexity. This Direct Primary Care Software helps you reduce operational strain while improving patient experience across the entire visit lifecycle.
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Free Up Your Staff and Phones
Your front desk and clinical staff spend a disproportionate amount of time answering phones, often for routine updates that could be handled automatically.
Reduce inbound calls
Automate communication around lab results, follow-up steps, and balances due
Eliminate time spent chasing patients
Leverage secure, proactive text-based communication
Focus on patient care
Remove repetitive administrative tasks
Send lab results securely with provider notes so patients understand results the first time, using Digital Lab Results
Reduce follow-up questions and clarification calls by delivering clear next steps digitally, using Digital Discharge
Improve care continuity for chronic and preventive care without adding staff workload
Keep Patients Informed Without Creating More Work
When patients leave confused or uninformed, they call back. Clear communication prevents unnecessary touchpoints.
Get Paid Faster and More Consistently
Manual billing and follow-up lead to delayed payments, aging balances, and staff frustration.
Reduce A/R days
Improve patient payment rates
Eliminate uncomfortable billing calls
Keep Schedules Full Without Overloading Your Team
Patients expect timely access, especially for urgent needs. Without the right tools, same-day demand creates chaos instead of opportunity.
Strengthen the Patient Experience and Your Reputation
Patient dissatisfaction often surfaces too late, only after patients leave or post a public review.
Capture real-time patient feedback through text-based surveys
Identify operational and experience issues early with AI-powered issue tracking
Improve consistency across providers and locations with clear performance insights
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See how you can use Care Agent to reduce staff burden, keep patients informed, and bring predictability to your operations
