Reduce Follow-Up Calls and Keep Patients Informed with Patient Lab Results Software

Send lab results quickly and securely with provider notes included.

  • Free up your staff and phones
  • Reduce "Where are my results?" calls
  • Deliver results faster without adding work
  • Improve the patient experience
  • Provide a better way to communicate test outcomes

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Free Up Your Staff and Phones

Stop spending valuable staff time calling patients with routine lab results. Staff and clinical teams lose hours each week to phone tag, voicemails, and repeated result explanations.

Reduce outbound calls

Deliver lab results directly to patients’ phones

Eliminate phone tag

Notify patients automatically when results are ready

Allow staff to focus on in-office care

Eliminate administrative follow-up from your staff's to-do list

Reduce “Where Are My Results?” Calls

Proactively answer patient questions before they reach your front desk. When patients do not know if results are ready or what they mean, they call repeatedly, increasing inbound volume.

Cut Inbound Calls

Send clear result notifications as soon as labs are available

Prevent Confusion

Include provider notes and next steps with every result

Improve Call Efficiency

Reserve phone time for patients who truly need live support
  • Share results immediately without waiting for staff availability

  • Ensure every patient receives their results, not just those who answer the phone

  • Reduce missed or delayed communication by automating secure delivery

Deliver Results Faster Without Adding Work

Manual workflows often cause results to sit in charts until staff can find time to call.

Avoid delays that frustrate patients
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Improve the Patient Experience Around Test Results

Give patients clarity, confidence, and peace of mind. Waiting for lab results creates anxiety and erodes trust when communication is slow or unclear.

Reduce Anxiety

Deliver timely results with clear provider guidance

Improve Satisfaction

Enable a simple, mobile-friendly experience patients can access anytime

Build Trust

Show patients you prioritize clear and proactive communication

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Find out how Care Agent Digital Lab Results gives you a better way to communicate test outcomes without increasing your workload

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