Catch Unhappy Patients Before They Post. Turn Every Visit Into a Reputation-Building Opportunity.

Care Agent captures real-time patient feedback immediately after every visit — surfacing dissatisfied patients for private recovery while automatically prompting satisfied patients to share their experience publicly on Google and Yelp.

Identify unhappy patients within hours of the visit — before they post a negative review

Automatically prompt satisfied patients to leave Google and Yelp reviews via text

Track NPS and satisfaction trends by provider, location, and visit type

Build team accountability with transparent, data-driven performance scorecards

Stop making reputation decisions based on anecdote — get structured patient data

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More patient reviews generated through automated post-visit text-based outreach

Average time to identify and flag an at-risk patient for service recovery

Of patients say online reviews are the primary factor in choosing a new healthcare provider

Issue detection surfaces experience gaps across providers, locations, and visit types automatically